Guidance on being methodical when considering whether or not a piece of information is personal data.

Far too often we meet clients in the process of developing and selling software and support services to customers who continue to take no account of the risks and issues involved. This article will hopefully highlight the key steps to success when selling software and support services to customers.

That lonely feeling of being stood at the airport, waiting at the luggage carousel for a bag that never arrives could soon be over following a trial of Radio Frequency Identification (RFID) technology at Heathrow airport. The scheme, being run by BAA and set to last for 6 months, will use RFID to tag passenger luggage.

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